Client companies and advertising agencies are old-world-order places. The systems and processes and structures come from a time when you shot the TV commercial, then you did the print ads, then you did everything else - including the website. Everything has changed, but the systems haven't.

We have to move from making good advertising, to making advertising good.

Anyone who has worked with me knows that I am extremely action-oriented. I'm all about making things happen.

When I give talks like the one I'm going to give at the Changing Advertising Summit, one of the points I often make to the audience is that I'm not one of those speakers who stands in front of the audience and pontificates - everything I talk about I'm actually doing myself. I'm living it.

People love advertising in particular but they hate advertising in general.

The single largest pool of untapped resource in this world is human good intentions that never translate into action.

Out of discomfort comes greatness.