When we change the way we communicate, we change society.

A firm is successful when the costs of directing employee effort are lower than the potential gain from directing.

Curiously, once technology gets boring, the social effects get interesting.

Our social life is literally primal, in the sense that chimpanzees and gorillas, our closest relatives among the primates, are also social.

To have a discussion about the plusses and minuses of various forms of group action, though, is going to require discussing the current tools and services as they exist, rather than discussing their caricatures or simply wishing that they would disappear.

Knowledge, unlike information, is a human characteristic; there can be information no one knows, but there can't be knowledge no one knows.

If it’s a revolution it can’t be predictable. And if it’s predictable it can’t be a revolution.