Knowledge, unlike information, is a human characteristic; there can be information no one knows, but there can't be knowledge no one knows.

Upgrading one's imagination about what is possible is always a leap of faith.

Curation comes up when people realize that it isn’t just about information seeking, it’s also about synchronizing a community.

There is no news industry.

Bureaucracies temporarily suspend the Second Law of Thermodynamics. In a bureaucracy, it's easier to make a process more complex than to make it simpler, and easier to create a new burden than kill an old one.

In a profession, members are only partly guided by service to the public.

Prior to the internet, the last technology that had any real effect on the way people sat down and talked together was the table