A firm is successful when the costs of directing employee effort are lower than the potential gain from directing.

A firm is successful when the costs of directing employee effort are lower than the potential gain from directing.

Civic participants don't aim to make life better merely for members of the group. They want to improve even the lives of people who never participate.

When you make the claim that something on the Internet is going to be good for democracy, you often [hear], 'Are you talking about the thing with the singing cats?'

The loss of control you fear is already in the past.

Unlike sharing, where the group is mainly an aggregate of participants, cooperating creates group identity.

Publishing isn't a job anymore. It's a button.