We have lived in this world where little things are done for love and big things for money. Now we have Wikipedia. Suddenly big things can be done for love.

[C]ollaborative production is simple: no one person can take credit for what gets created, and the project could not come into being without the participation of many.

Curation comes up when people realize that it isn’t just about information seeking, it’s also about synchronizing a community.

We're not good at thinking fast. We are good at feeling fast.

We are moving from sharing to cooperation to collective action.

What you need for a participatory system to work: "a plausible promise, an effective tool, and an acceptable bargain."

Bureaucracies temporarily suspend the Second Law of Thermodynamics. In a bureaucracy, it's easier to make a process more complex than to make it simpler, and easier to create a new burden than kill an old one.