With the old economics destroyed, organizational forms perfected for industrial production have to be replaced with structures optimized for digital data. It makes increasingly less sense even to talk about a publishing industry, because the core problem publishing solves — the incredible difficulty, complexity, and expense of making something available to the public — has stopped being a problem.

One of the best ways to know you're completely wrong, is to behave as if you're complete right.

We're not good at thinking fast. We are good at feeling fast.

A firm is successful when the costs of directing employee effort are lower than the potential gain from directing.

If it’s a revolution it can’t be predictable. And if it’s predictable it can’t be a revolution.

Civic participants don't aim to make life better merely for members of the group. They want to improve even the lives of people who never participate.

It is possible to think that the Internet will be a net positive for society while admitting that there are significant downsides - after all, it's not a revolution if nobody loses.