We systematically overestimate the value of access to information and underestimate the value of access to each other.

Society doesn't need newspapers. What we need is journalism... When we shift our attention from ‘save newspapers’ to ‘save society’, the imperative changes from ‘preserve the current institutions’ to ‘do whatever works.’ And what works today isn’t the same as what used to work.

Society is not just the product of its individual members; it is also the product of its constituent groups.

It’s not information overload. It’s filter failure.

A revolution doesn’t happen when society adopts new tools. It happens when society adopts new behaviors

If what you're doing is valuable for people, they will find a way to pay you to keep doing it.

The whole, 'Is the internet a good thing or a bad thing'? We're done with that. It's just a thing. How to maximise its civic value, its public good - that's the really big challenge.