We systematically overestimate the value of access to information and underestimate the value of access to each other.

The more people are involved in a given task, the more potential agreements need to be negotiated to do anything, and the greater the transaction costs.

We use the word 'organization' to mean both the state of being organized and the groups that do the organizing.

One of the biggest changes in our society is the shift from prevention to reaction.

When we change the way we communicate, we change society.

Amateur production, the result of all this new capability, means that the category of ‘consumer’ is now a temporary behavior rather than a permanent identity

There are three things you need to be a good writer: you need to read a lot, you need to write a lot, and you need a lot of feedback.