We systematically overestimate the value of access to information and underestimate the value of access to each other.

Civic participants don't aim to make life better merely for members of the group. They want to improve even the lives of people who never participate.

The great tension in media has always been that freedom and quality are conflicting goals.

It is our misfortune, as a historical generation, to live through the largest expansion in expressive capability in human history, a misfortune because abundance breaks more things than scarcity.

The waterfall method amounts to a pledge by all parties not to learn anything while doing the actual work.

When you make the claim that something on the Internet is going to be good for democracy, you often [hear], 'Are you talking about the thing with the singing cats?'

We have lived in this world where little things are done for love and big things for money. Now we have Wikipedia. Suddenly big things can be done for love.