Wikipedia is forcing people to accept the stone-cold bummer that knowledge is produced and constructed by argument rather than by divine inspiration.

What you need for a participatory system to work: "a plausible promise, an effective tool, and an acceptable bargain."

It is possible to think that the Internet will be a net positive for society while admitting that there are significant downsides - after all, it's not a revolution if nobody loses.

The future presented by the internet is the mass amateurization of publishing and a switch from 'Why publish this?' to 'Why not?

One of the best ways to know you're completely wrong, is to behave as if you're complete right.

Civic participants don't aim to make life better merely for members of the group. They want to improve even the lives of people who never participate.

When you got a cell phone you stopped making plans. 'I'll call you when I get there.'