We use the word 'organization' to mean both the state of being organized and the groups that do the organizing.
How we put our collective talents to work is a social issue, not solely a personal one.
One of the biggest changes in our society is the shift from prevention to reaction.
A revolution doesn’t happen when society adopts new tools. It happens when society adopts new behaviors
In a profession, members are only partly guided by service to the public.
Bureaucracies temporarily suspend the Second Law of Thermodynamics. In a bureaucracy, it's easier to make a process more complex than to make it simpler, and easier to create a new burden than kill an old one.