When you make the claim that something on the Internet is going to be good for democracy, you often [hear], 'Are you talking about the thing with the singing cats?'

In a profession, members are only partly guided by service to the public.

Amateur production, the result of all this new capability, means that the category of ‘consumer’ is now a temporary behavior rather than a permanent identity

For most of modern life, our strong talents and desires for group effort have been filtered through relatively rigid institutional structures because of the complexity of managing groups. We haven't had all the groups we've wanted, we've simply had the groups we could afford. The old limits of what unmanaged and unpaid groups can do are no longer in operation.

When we change the way we communicate, we change society.

How we put our collective talents to work is a social issue, not solely a personal one.

A revolution doesn’t happen when society adopts new tools. It happens when society adopts new behaviors