When you make the claim that something on the Internet is going to be good for democracy, you often [hear], 'Are you talking about the thing with the singing cats?'

The whole, 'Is the internet a good thing or a bad thing'? We're done with that. It's just a thing. How to maximise its civic value, its public good - that's the really big challenge.

Human beings are social creatures - not occasionally or by accident but always. Sociability is one of our lives as both cause and effect.

If it’s a revolution it can’t be predictable. And if it’s predictable it can’t be a revolution.

When we change the way we communicate, we change society.

Curation comes up when search stops working.

Unlike sharing, where the group is mainly an aggregate of participants, cooperating creates group identity.