A firm is successful when the costs of directing employee effort are lower than the potential gain from directing.
Clay ShirkyIt is our misfortune, as a historical generation, to live through the largest expansion in expressive capability in human history, a misfortune because abundance breaks more things than scarcity.
Clay ShirkyThink about spam filters; if email didnt come from someone that someone you know knows, thats an important signal, and one we could embed in the environment; we just dont. I just want the world to be filtered through my social graph.
Clay Shirky