The change we are in the middle of isn't minor and it isn't optional.

To have a discussion about the plusses and minuses of various forms of group action, though, is going to require discussing the current tools and services as they exist, rather than discussing their caricatures or simply wishing that they would disappear.

The whole, 'Is the internet a good thing or a bad thing'? We're done with that. It's just a thing. How to maximise its civic value, its public good - that's the really big challenge.

Trying to express implicit and fuzzy relationships in ways that are explicit and sharp doesn't clarify the meaning, it destroys it.

What you need for a participatory system to work: "a plausible promise, an effective tool, and an acceptable bargain."

Amateur production, the result of all this new capability, means that the category of ‘consumer’ is now a temporary behavior rather than a permanent identity

The waterfall method amounts to a pledge by all parties not to learn anything while doing the actual work.