The more ideas there are in circulation, the more ideas there are for any individual to disagree with. More media always means more arguing.

The tools that a society uses to create and maintain itself are as central to human life as a hive is to bee life. Though the hive is not part of any individual bee, it is part of the colony, both shaped by and shaping the lives of its inhabitants.

The transfer of [...] capabilities from various professional classes to the general public is epochal.

Anybody who predicts the death of cities has already met his spouse.

Society doesn't need newspapers. What we need is journalism... When we shift our attention from ‘save newspapers’ to ‘save society’, the imperative changes from ‘preserve the current institutions’ to ‘do whatever works.’ And what works today isn’t the same as what used to work.

We use the word 'organization' to mean both the state of being organized and the groups that do the organizing.

Bureaucracies temporarily suspend the Second Law of Thermodynamics. In a bureaucracy, it's easier to make a process more complex than to make it simpler, and easier to create a new burden than kill an old one.