If you study the root causes of business disasters, over and over you'll find this predisposition toward endeavors that offer immediate gratification.
Clayton ChristensenBusinesses want to think in terms of categories. Consumers want us to think in terms of their needs.
Clayton ChristensenIf you ask the average guy on the street to name five companies that have truly transformed themselves over the few decades, Hewlett-Packard would be on everybody's list. You'd also put on this list GE and Johnson & Johnson.
Clayton Christensen