There needs to be conviction and action behind rules.

Capitalism has taught us that markets are always more efficient than hierarchical managerial coordination. But in a situation where those three conditions aren't met, I can't outsource or partner with you because markets don't function in the absence of sufficient information.

By the time it becomes obvious that a technology will have truly disruptive impact, it is often too late to take action. This is one reason why we are such advocates of using theory to try to analyze industry change. Conclusive evidence that proves that a company needs to take action almost never exists. In fact, the data can fool management, lulling them into a false sense of security.

Businesses want to think in terms of categories. Consumers want us to think in terms of their needs.

If you defer investing your time and energy until you see that you need to, chances are it will already be too late.

Justification for infidelity and dishonesty in all their manifestations lies in the marginal cost economics of “just this once.

Children build self-esteem by doing things that are hard and learning what works.