Actually, there is no more important task for a leader than to pick people. To make sure you have the very best people working for you.

I don't think we handled the aftermath of the fall of Baghdad as well as we might have. But that's now history.

Terrorism threat is serious, and not just to American interests. The assaults in Russia against two airliners, bringing them out of the sky, and against a subway station, and then that horrible scene at the school in Beslan. This kind of terrorist activity no one is immune from it. And so it suggests that we have to do even more together to make sure the civilized worlds join together in the war against terrorism.

The less you associate with some people, the more your life will improve. Any time you tolerate mediocrity in others, it increases your mediocrity. An important attribute in successful people is their impatience with negative thinking and negative acting people.

Organization charts and fancy titles count for next to nothing.

You can never err by treating everyone in the building with respect, thoughtfulness, and a kind word. Everyone of our employees is an essential employee. Every one of them wants to be viewed that way. And if you treat them that way, they will view you that way. They will not let you down or let you fail. They will accomplish whatever you have put in front of them.

My own experience is use the tools that are out there. Use the digital world. But never lose sight of the need to reach out and talk to other people who don't share your view. Listen to them and see if you can find a way to compromise.