We would like to see new leaders come forward who would be accountable and responsible, who would succeed in ending the terror and the violence. And it is up to the Palestinian people to judge who those new leaders should be.

The United States is not looking for a way to launch war.

It was the Congress that imposed 'Don't Ask, Don't Tell,' it was certainly my position, my recommendation to get us out of an even worse outcome that could have occurred.

Some of the generals are saying, 'We're making progress. We are clearing an area.' But you really don't defeat the Taliban by clearing an area. They move.

In the army we are drilled into execution and then supervision, to make sure everything goes the way you planned it. But there is another thing that we do in the military, that I think perhaps isn't done enough in corporate life: As soon as you have made that decision, you start on the contingency planning. Because there is, as we like to say, a thinking, breathing enemy out there, who is not going to let you do just what you want.

Always show more kindness than seems necessary, because the person receiving it needs it more than you will ever know.

We are not trapped in what the science of management says we can do. We are capable of doing what the art of leadership says is possible.