The stuff that works best is driven by passion rather than dollars.

I want you to know, at this very moment, I am simulating normal human behavior.

We don't think of ourselves as do-gooders or altruists. It's just that somehow we're trying our best to be run with some sense of moral compass even in a business environment that is growing.

What works on the net works for people in general. The net has very little to do with technology, what matters is how people use the technology.

I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.

We don't have much in the way of a business strategy. Like no business plan. Which I say to torment all my friends who are VCs or MBAs. That's always entertaining. The deal is, it's a mixture of luck and persistence.

I feel that one of the best things a person can do for another is to create a job. So you do OK commercially, and then you try to make a difference of some sort.