The stuff that works best is driven by passion rather than dollars.

I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.

I had one simple idea about telling friends about arts and technology events. People in the community suggested everything else to us, and that's our theme. We're really run by the people who use the site. We just run the infrastructure, and help out with problems.

Finding a good cause is incredibly hard and time-consuming.

What works on the net works for people in general. The net has very little to do with technology, what matters is how people use the technology.

I rely on Taegan Goddard's Political Wire for straight, fair political news, he gets right to the point. It's an eagerly anticipated part of my news reading.

We think of Craigslist as a form of Social Media.We provide a simple service that is mostly free and we leave money in the community, instead of taking it away. Shared values, nothing fancy, treating people like we want to be treated. What works on the net works for people in general. The net has very little to do with technology, what matters is how people use the technology.