We don't have much in the way of a business strategy. Like no business plan. Which I say to torment all my friends who are VCs or MBAs. That's always entertaining. The deal is, it's a mixture of luck and persistence.

The country is in some trouble, because the media, which is supposed to provide a check and balance on government, has decided to stop doing that as a collective entity.

We don't think of ourselves as do-gooders or altruists. It's just that somehow we're trying our best to be run with some sense of moral compass even in a business environment that is growing.

Getting out of the way is really important.

Choose your mistakes carefully.

I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.

I need to make an okay living. The people who work for us need to. But after you make a comfortable living, how much more do you need? It's like I make a joke about nerd values, because I'm very much in the rich nerd tradition. And you know, we say, like, hey, people pay us for this stuff, like programming. You know, what else do we need?