A lot of publishers have close relationships with people in power. So the press, which used to speak truth to power, doesn't. The big result of that has been the erosion of trust.

There's no genius behind it. It's persistence and listening to people.

I rely on Taegan Goddard's Political Wire for straight, fair political news, he gets right to the point. It's an eagerly anticipated part of my news reading.

We don't have much in the way of a business strategy. Like no business plan. Which I say to torment all my friends who are VCs or MBAs. That's always entertaining. The deal is, it's a mixture of luck and persistence.

We think of Craigslist as a form of Social Media.We provide a simple service that is mostly free and we leave money in the community, instead of taking it away. Shared values, nothing fancy, treating people like we want to be treated. What works on the net works for people in general. The net has very little to do with technology, what matters is how people use the technology.

Treat people like you want to be treated; live and let live; and also give the other person a break now and then.

The stuff that works best is driven by passion rather than dollars.