The country is in some trouble, because the media, which is supposed to provide a check and balance on government, has decided to stop doing that as a collective entity.

We don't think of ourselves as do-gooders or altruists. It's just that somehow we're trying our best to be run with some sense of moral compass even in a business environment that is growing.

I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.

My understanding from talking to a lot of people in the business has been that it used to be that a newspaper was considered a community service. Now they're being run as profit centers, and they're trying to get pretty high profit margins. As a result, investigative reporting has been seen as a problem.

I had one simple idea about telling friends about arts and technology events. People in the community suggested everything else to us, and that's our theme. We're really run by the people who use the site. We just run the infrastructure, and help out with problems.

We think of Craigslist as a form of Social Media.We provide a simple service that is mostly free and we leave money in the community, instead of taking it away. Shared values, nothing fancy, treating people like we want to be treated. What works on the net works for people in general. The net has very little to do with technology, what matters is how people use the technology.

Choose your mistakes carefully.