'When you have a lemon, make a lemonade.' That is what a great educator does. But the fool does the exact opposite. If he finds that life has handed him a lemon, he gives up and says, 'I 'm beaten. It is fate. I haven't got a chance.' Then he proceeds to rail against the world and indulge in an orgy of self-pity .

Give the other person a fine reputation to live up to.

Your purpose is to make your audience see what you saw, hear what you heard, feel what you felt.

Let's never try to get even with our enemies, because if we do we will hurt ourselves far more than we hurt them. Let's do as General Eisenhower does: let's never waste a minute thinking about people we don't like.

arouse in the other person an eager want. He who can do this has the whole world with him. He who cannot walks a lonely way.

A barber lathers a man before he shaves him.

Criticisms are like homing pigeons. They always return home.