My popularity, my happiness and sense of worth depend to no small extent upon my skill in dealing with people.
Dale CarnegieThe chronic kicker, even the most violent critic, will frequently soften and be subdued in the presence of a patient, sympathetic listenerโ a listener who will be silent while the irate fault-finder dilates like a king cobra and spews the poison out of his system.
Dale CarnegieOnce you have made a careful decision based on facts, go into action. Don't stop to reconsider. Don't begin to hesitate, worry, and retrace your steps. Don't lose yourself in self-doubting which begets other doubts. Don't keep looking back over your shoulder.
Dale CarnegieOne of the most appalling comments on our present way of life is that at one time half of all the beds in our hospitals were reserved for patients with nervous and mental troubles, patients who had collapsed under the crushing burden of accumulated yesterdays and fearful tomorrows. Yet a vast majority of those people would be walking the streets today, leading happy, useful lives โ if they had only heeded the words of Jesus: โHave no anxiety about the morrowโ; or the words of Sir William Osler: "Live in day-tight compartments."
Dale Carnegie