Life is bigger than processes and overflows and dwarfs them.

Much of the best work of the world has been done against seeming impossibilities.

There is no such thing as constructive criticism.

John Wanamaker, founder of the stores that bear his name, once confessed: "I learned thirty years ago that it is foolish to scold. I have enough trouble overcoming my own limitations without fretting over the fact that God has not seen fit to distribute evenly the gift of intelligence.

The resentment that criticism engenders can demoralize employees, family members and friends, and still not correct the situation that has been condemned.

A good deed, "said the prophet Mohammed, "is one that brings a smile of joy to the face of another." Why will doing a good deed every day produce such astounding efforts on the doer? Because trying to please others will cause us to stop thinking of ourselves: the very thing that produces worry and fear and melancholia.

If you and I want to stir up a resentment tomorrow that may rankle across the decades and endure until death, just let us indulge in a little stinging criticism - no matter how certain we are that it is justified.