My popularity, my happiness and sense of worth depend to no small extent upon my skill in dealing with people.
Dale CarnegieWhen dealing with people, let us remember that we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity. ...Any fool can criticize, condemn, and complain - and most fools do. But it takes character and self-control to be understanding and forgiving.
Dale CarnegieIf you can't sleep, then get up and do something instead of lying there worrying. It's the worry that gets you, not the lack of sleep.
Dale CarnegieIs enthusiasm important in selling? Yes, genuine, heartfelt enthusiasm is one of the most potent factors of success in almost any undertaking.
Dale Carnegie