Our thoughts make us what we are.

My popularity, my happiness and sense of worth depend to no small extent upon my skill in dealing with people.

There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it.

People who talk only of themselves think only of themselves.

Perhaps you will forget tomorrow the kind words you say today, but the recipient may cherish them over a lifetime.

Criticism is futile because it puts a person on the defensive and usually makes them strive to justify themselves. Criticism is dangerous, because it wounds a person's precious pride, hurts their sense of importance, and arouses resentment.

Great speakers are not born, they're trained.