Perhaps you will forget tomorrow the kind words you say today, but the recipient may cherish them over a lifetime.
Dale CarnegieDon't criticize, condemn or complain. Constantly criticizing, condemning and complaining is what breaks most relationships. Instead of criticizing and condemning, figure out how you can solve the problem together. Instead of focusing on blaming the other person for what they did wrong, focus on how you can avoid the problem next time.
Dale Carnegie