If you and I want to stir up a resentment tomorrow that may rankle across the decades and endure until death, just let us indulge in a little stinging criticism - no matter how certain we are that it is justified.

I deal with the obvious. I present, reiterate, and glorify the obvious - because the obvious is what people need to be told.

Make the other person feel important - and do it sincerely.

Remember my name and you add to my feeling of importance.

Self-expression is the dominant necessity of human nature.

Develop success from failures. Discouragement and failure are two of the surest stepping stones to success. The successful man will profit from his mistakes and try again in a different way. When you're afraid, keep your mind on what you have to do...if you have been thoroughly prepared, you will not be afraid. We all have possibilities we don't know about. We can do things we don't even dream we can do.

The world is so full of people who are grabbing and self-seeking. So the rare individual who unselfishly tries to serve others has an enormous advantage. He has little competition.