The resentment that criticism engenders can demoralize employees, family members and friends, and still not correct the situation that has been condemned.
Dale CarnegieWhen dealing with people, let us remember that we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity. ...Any fool can criticize, condemn, and complain - and most fools do. But it takes character and self-control to be understanding and forgiving.
Dale Carnegie