If you are wrong, admit it quickly and emphatically.

If you disagree with them you may be tempted to interrupt. But don't. It is dangerous. They won't pay attention to you while they still have a lot of ideas of their own crying for expression. So listen patiently and with an open mind.

Don't you have much more faith in ideas that you discover for yourself than in ideas that are handed to you on a silver platter?

Most of us have far more courage than we ever dreamed we possessed.

Criticism of others is futile and if you indulge in it often you should be warned that it can be fatal to your career.

Remember my name and you add to my feeling of importance.

Abilities wither under criticism; they blossom under encouragement.