Remember that the people you are talking to are a hundred times more interested in themselves and their wants and problems than they are in you and your problems.

Take a chance! All life is a chance

There is a reason why the other man thinks and acts as he does. Ferret out that reason — and you have the key to his actions, perhaps to his personality. Try honestly to put yourself in his place.

Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer.

Neither you nor I nor Einstein nor the Supreme Court of the United States is brilliant enough to reach an intelligent decision on any problem without first getting the facts

Knowledge isn’t power until it is applied.

Make the other person feel important - and do it sincerely.