Be honest, Look for areas where you can admit error and say so. Apologize for your mistakes. It will help disarm your opponents and reduce defensiveness.

arouse in the other person an eager want. He who can do this has the whole world with him. He who cannot walks a lonely way.

Enthusiasm is the dynamics of your personality. Without it, whatever abilities you may possess lie dormant; and it is safe to say that nearly every man has more latent power than he ever learns to use. You may have knowledge, sound judgment, good reasoning faculties; but no one-not even yourself-will know it until you discover how to put your heart into thought and action.

Criticisms are like homing pigeons. They always return home.

If you have worries, there is no better way to eliminate them than by walking them off. Just take them out for a walk. They may take wings and fly away!

Your purpose is to make your audience see what you saw, hear what you heard, feel what you felt. Relevant detail, couched in concrete, colorful language, is the best way to recreate the incident as it happened and to picture it for the audience.

If you do the little jobs well, the big ones will tend to take care of themselves.