When the friendly jailer gave Socrates the poison cup to drink, the jailer said: "Try to bear lightly what needs must be." Socrates did. He faced death with a calmness and resignation that touched the hem of divinity.

In fact, merely writing the facts on a piece of paper and stating our problem clearly goes a long way toward helping us to reach a sensible decision.

First ask yourself: What is the worst that can happen? Then prepare to accept it. Then proceed to improve on the worst.

Each party should gain from the negotiation.

Pay less attention to what men say. Just watch what they do.

Talk to anyone about himself positively and he'll listen without interruption.

When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.