arouse in the other person an eager want. He who can do this has the whole world with him. He who cannot walks a lonely way.
Dale CarnegieDon't criticize, condemn or complain. Constantly criticizing, condemning and complaining is what breaks most relationships. Instead of criticizing and condemning, figure out how you can solve the problem together. Instead of focusing on blaming the other person for what they did wrong, focus on how you can avoid the problem next time.
Dale CarnegieI deal with the obvious. I present, reiterate, and glorify the obvious - because the obvious is what people need to be told.
Dale Carnegie