Nothing else so inspires and heartens people as words of appreciation. You and I may soon forger the words of encouragement and appreciation that we utter now, but the person to whom we have spoken them may treasure them and repeat them to themselves over a lifetime
Dale CarnegieIf you are not in the process of becoming the person you want to be, you are automatically engaged in becoming the person you don't want to be.
Dale CarnegieWhenever Roosevelt (Theodore) expected a visitor, he sat up late the night before, reading up on the subject in which he knew his guest was particularly interested. For Roosevelt knew, all the leaders royal road to a person's heart is to talk about the things he or she treasures most.
Dale CarnegieThe way to defeat fear: decide on a course of conduct and follow it. Keep so busy and work so hard that you forget about being afraid.
Dale Carnegie