Whenever Roosevelt (Theodore) expected a visitor, he sat up late the night before, reading up on the subject in which he knew his guest was particularly interested. For Roosevelt knew, all the leaders royal road to a person's heart is to talk about the things he or she treasures most.

People support a world they helped create.

The only way on Earth to influence other people is to talk about what they want and show them how to get it.

The thing is to get the work done.

If you disagree with them you may be tempted to interrupt. But don't. It is dangerous. They won't pay attention to you while they still have a lot of ideas of their own crying for expression. So listen patiently and with an open mind.

To be interesting, be interested.

Talk to someone about themselves and they'll listen for hours.