Don't fuss about trifles. Don't permit little things-the mere termites of life-to ruin your happiness.

If we speak poorly about that which we do well... people will assume we perform poorly!

Talk in terms of the other person's interests.

Success in dealing with people depends on sympathetic grasp of the other person's viewpoint.

The resentment that criticism engenders can demoralize employees, family members and friends, and still not correct the situation that has been condemned.

Patience and perserverance will accomplish more in this world than a brilliant dash. Remember that when something goes wrong.

If you are not in the process of becoming the person you want to be, you are automatically engaged in becoming the person you don't want to be.