Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer.
Dale CarnegieWe all have possibilities we don't know about. We can do things we don't even dream we can do. It's only when necessity faces us that we rise to the occasion and actually do the things that hitherto have seemed impossible.
Dale CarnegieOne can win the attention and time and cooperation of even the most sought-after people by becoming genuinely interested in them.
Dale CarnegiePersonally I am very fond of strawberries and cream, but I have found that for some strange reason, fish prefer worms. So when I went fishing, I didn’t think about what I wanted. I thought about what they wanted. I didn't bait the hook with strawberries and cream. Rather, I dangled a worm or grasshopper in front of the fish and said: "Wouldn't you like to have that?" Why not use the same common sense when fishing for people?
Dale Carnegie