When people are in severe pain, there's an expression, you're a "pain person," and what that means is that nothing else matters.

But because human being tend to focus on short-term benefits and our own immediate needs, such tragedies of the commons occur frequently .

We have very strong intuitions about all kinds of things — our own ability, how the economy works, how we should pay school teachers. But unless we start testing those intuitions, we’re not going to do better.

The idea that you will make the right decision every time is very unlikely.

While we somehow understand revenge on an intuitive level between individuals, I do suspect that companies, assuming that people are rational, completely miss and underestimate the motivation people have for revenge.

In terms of the actual curriculum for management education, my own view is very simple-minded: The world is incredibly complex, it changes all the time, and we should not even hope that we could create a general model that accurately describes the world in all its possible states.

When you're in pain, tomorrow doesn't exist - just the pain - and the only thing that you want in the world is for it to go away.