Imagine how they would have mocked you if you proclaimed, 'Not only is the world a sphere, but there is an invisible, mystical force that holds everything to its surface'!

The Bible did not arrive by fax from heaven. The Bible is the product of man, my dear. Not of God. The Bible did not fall magically from the clouds. Man created it as a historical record of tumultuous times, and it has evolved through countless translations, additions, and revisions. History has never had a definitive version of the book.

Our minds sometimes see what our hearts wish were true.

Most clients expect experience design to be a discrete activity, solving all their problems with a single functional specification or a single research study. It must be an ongoing effort, a process of continually learning about users, responding to their behaviors, and evolving the product or service.

When a question has no correct answer, there is only one honest response. The gray area between yes and no. Silence.

These books can't possibly compete with centuries of established history, especially when that history is endorsed by the ultimate bestseller of all time." Faukman's eyes went wide. "Don't tell me Harry Potter is actually about the Holy Grail." "I was referring to the Bible." Faukman cringed. "I knew that.

I remember devouring the entire Hardy Boys series over one summer, enthralled by their bravery and cleverness.