People learn what they want to learn. If learning is forced on us, even if we master it temporarily, it is soon forgotten.

Empathy and social skills are social intelligence, the interpersonal part of emotional intelligence. That's why they look alike.

Empathetic people are superb at recognizing and meeting the needs of clients, customers, or subordinates. They seem approachable, wanting to hear what people have to say. They listen carefully, picking up on what people are truly concerned about, and respond on the mark.

Daydreaming incubates creative discovery.

Simple inattention kills empathy, let alone compassion. So the first step in compassion is to notice the other's need. It all begins with the simple act of attention.

Buying phosphate-free soap allows you to say, 'My detergent doesn't have the harsh chemicals others do.' The question is, how are you washing with it? The very worst thing for the Earth about detergent is that we heat water to use it.

Scheduling down time as part of your routine is hard but worth it, personally, even professionally.