Although traditional incentives such as bonuses or recognition can prod people to better performance, no external motivators can get people to perform at their absolute best. . . .Wherever people gravitate within their work roles, indicates where their real pleasure lies—and that pleasure is itself motivating.

Empathy and social skills are social intelligence, the interpersonal part of emotional intelligence. That's why they look alike.

Emotional self-awareness is the building block of the next fundamental emotional intelligence: being able to shake off a bad mood.

Well, any effort to maximize your potential and ability is a good thing.

Reducing the economic gap may be impossible without also addressing the gap in empathy.

Emotions are contagious. We've all known it experientially. You know after you have a really fun coffee with a friend, you feel good. When you have a rude clerk in a store, you walk away feeling bad.

Our brain comes hard-wired with an urge to play, one that hurls us into sociability. A child's play both demands and creates its own safe space, one in which she can confront threats, fears, and dangers, but always come through whole. Play offers a child a natural way to manage feared separations or abandonment, rendering them instead opportunities for mastery and self-discovery.