Although traditional incentives such as bonuses or recognition can prod people to better performance, no external motivators can get people to perform at their absolute best. . . .Wherever people gravitate within their work roles, indicates where their real pleasure liesโand that pleasure is itself motivating.
Daniel GolemanThe social brain is in its natural habitat when we're talking with someone face-to-face in real time.
Daniel GolemanOur emotional mind will harness the rational mind to its purposes, for our feelings and reactions-- rationalizations-- justifying them in terms of the present moment, without realizing the influence of our emotional memory.
Daniel GolemanFor the high achievers, studying gave them the pleasing, absorbing challenge of flow 40 percent of the hours they spent at it. But for low achievers, studying produced flow only 16 percent of the time; more often that not, it yielded anxiety, with the demands outreaching their abilities...The low achievers found pleasure and flow in socializing, not in studying.
Daniel GolemanComparing the three domains, I found that for jobs of all kinds, emotional competencies were twice as prevalent among distinguishing competencies as were technical skills and purely cognitive abilities combined. In general the higher a position in an organization, the more EI mattered: for individuals in leadership positions, 85 percent of their competencies were in the EI domain.
Daniel Goleman