In a high-IQ job pool, soft skills like discipline, drive and empathy mark those who emerge as outstanding.
Daniel GolemanOur genetic heritage endows each of us with a series of emotional set-points that determines our temperament. But the brain circuitry involved is extraordinarily malleable; temperament is not destiny.
Daniel GolemanIf you are doing mindfulness meditation, you are doing it with your ability to attend to the moment.
Daniel GolemanGreen is a process, not a status. We need to think of 'green' as a verb, not an adjective.
Daniel GolemanThere is a newly coined word in the English language for the moment when the person we're with whips out their BlackBerry or answers that cell phone, and all of a sudden we don't exist. The word is 'pizzled': it's a combination of puzzled and pissed off.
Daniel GolemanEvolutionary theory holds that our ability to sense when we should be suspicious has been every bit as essential for human survival as our capacity for trust and cooperation.
Daniel GolemanSmart phones and social media expand our universe. We can connect with others or collect information easier and faster than ever.
Daniel GolemanLeaders with empathy do more than sympathize with people around them: they use their knowledge to improve their companies in subtle, but important ways.
Daniel GolemanThe more socially intelligent you are, the happier and more robust and more enjoyable your relationships will be.
Daniel GolemanEmotional intelligence begins to develop in the earliest years. All the small exchanges children have with their parents, teachers, and with each other carry emotional messages.
Daniel GolemanWhen it comes to exploring the mind in the framework of cognitive neuroscience, the maximal yield of data comes from integrating what a person experiences - the first person - with what the measurements show - the third person.
Daniel GolemanHowever, I began meditating at about that time and have continued on and off over the years.
Daniel GolemanWhenever we feel stressed out, that's a signal that our brain is pumping out stress hormones. If sustained over months and years, those hormones can ruin our health and make us a nervous wreck.
Daniel GolemanEmotional self-awareness is the building block of the next fundamental emotional intelligence: being able to shake off a bad mood.
Daniel GolemanThere are a host of surprises among longer-term meditators, like a boost in the immune system from a day of practice, which is not seen in beginners, and a rapid recovery from stress or pain. At the "Olympic level" we find there is no anticipatory anxiety when the stress of pain is certain to come, and no lingering aftereffects - unlike the stress reactions in ordinary folk.
Daniel GolemanGreat leaders, the research shows, are made as they gradually acquire, in the course of their lives and careers, the competencies that make them so effective. The competencies can be learned by any leader, at any point.
Daniel GolemanIQ and technical skills are important, but emotional intelligence is the sine qua non of leadership.
Daniel GolemanWho does not recall school at least in part as endless dreary hours of boredom punctuated by moments of high anxiety?
Daniel GolemanBut there has also been a notable increase in recent years of these applications by a much wider slice of psychotherapists - far greater interest than ever before.
Daniel GolemanEmpathetic people are superb at recognizing and meeting the needs of clients, customers, or subordinates. They seem approachable, wanting to hear what people have to say. They listen carefully, picking up on what people are truly concerned about, and respond on the mark.
Daniel GolemanEvery morning, I go off to a small studio behind my house to write. I try to ignore all email and phone calls until lunchtime. Then I launch into the sometimes frantic busy-ness of a tightly scheduled day.
Daniel GolemanLike secondhand smoke, the leakage of emotions can make a bystander an innocent casualty of someone else's toxic state.
Daniel GolemanScheduling down time as part of your routine is hard but worth it, personally, even professionally.
Daniel GolemanFor the High Achievers, Studying Gave Them The Pleasing, Absorbing Challenge of Flow Percent of the Hours They Spent as It.
Daniel GolemanMy hope was that organizations would start including this range of skills in their training programs - in other words, offer an adult education in social and emotional intelligence.
Daniel GolemanWomen, on average, tend to be more aware of their emotions, show more empathy, and are more adept interpersonally. Men on the other hand, are more self-confident and optimistic, adapt more easily, and handle stress better.
Daniel GolemanThe emotional brain is highly attuned to symbolic meanings and to the mode Freud called the 'primary process' - the messages of metaphor, story, myth, the arts.
Daniel GolemanA leader tuned out of his internal world will be rudderless; one blind to the world of others will be clueless; those indifferent to the larger systems within which they operate will be blindsided.
Daniel GolemanWhen I say manage emotions, I only mean the really distressing, incapacitating emotions. Feeling emotions is what makes life rich. You need your passions.
Daniel GolemanThe other thing is that if you rely solely on medication to manage depression or anxiety, for example, you have done nothing to train the mind, so that when you come off the medication, you are just as vulnerable to a relapse as though you had never taken the medication.
Daniel GolemanWant a happier, more content life? I highly recommend the down-to-earth methods you'll find in 'Mindfulness.' Professor Mark Williams and Dr Danny Penman have teamed up to give us scientifically grounded techniques we can apply in the midst of our everyday challenges and catastrophes.
Daniel GolemanThe Harvard Business Review recently had an article called 'The Human Moment,' about how to make real contact with a person at work: ... The fundamental thing you have to do is turn off your BlackBerry, close your laptop, end your daydream and pay full attention to the person.
Daniel GolemanBrain studies of mental workouts in which you sustain a single, chosen focus show that the more you detach from what's distracting you and refocus on what you should be paying attention to, the stronger this brain circuitry becomes.
Daniel GolemanCompanies in the East put a lot more emphasis on human relationships, while those from the West focus on the product, the bottom line. Westerners appear to have more of a need for achievement, while in the East there's more need for affiliation.
Daniel GolemanA little girl who finds a puzzle frustrating might ask her busy mother (or teacher) for help. The child gets one message if her mother expresses clear pleasure at the request and quite another if mommy responds with a curt 'Don't bother me - I've got important work to do.'
Daniel GolemanThere is perhaps no psychological skill more fundamental than resisting impulse. It is the root of all emotional self-control, since all emotions, by their very nature, lead to one or another impulse to act. The root meaning of the word emotion, remember, is "to move.
Daniel Golemanpeople's emotions are rarely put into words , far more often they are expressed through other cues. the key to intuiting another's feelings is in the ability to read nonverbal channels , tone of voice , gesture , facial expression and the like
Daniel GolemanI don't really follow meditation hype. But my impression is that poor studies are cited as "proof" of meditation's benefits, findings that apply to advanced meditators are sometimes touted as accruing to beginners, and, occasionally, some benefits are simply imagined. This may be most true in the business world, where many companies are bringing in teachers who are a bit loose in their use of research as evidence for the usefulness of the method.
Daniel GolemanRisk taking and the drive to pursue innovative ideas are the fuel that stokes the entrepreneurial spirit.
Daniel GolemanOne aspect of a successful relationship is not just how compatible you are, but how you deal with your incompatibility.
Daniel Goleman