A little girl who finds a puzzle frustrating might ask her busy mother (or teacher) for help. The child gets one message if her mother expresses clear pleasure at the request and quite another if mommy responds with a curt 'Don't bother me - I've got important work to do.'
Daniel GolemanBut there has also been a notable increase in recent years of these applications by a much wider slice of psychotherapists - far greater interest than ever before.
Daniel GolemanWhat really matters for success, character, happiness and life long achievements is a definite set of emotional skills - your EQ - not just purely cognitive abilities that are measured by conventional IQ tests.
Daniel Goleman