The more socially intelligent you are, the happier and more robust and more enjoyable your relationships will be.
Daniel GolemanEmpathy represents the foundation skill for all the social competencies important for work.
Daniel GolemanWhenever we feel stressed out, that's a signal that our brain is pumping out stress hormones. If sustained over months and years, those hormones can ruin our health and make us a nervous wreck.
Daniel GolemanLeaders with empathy do more than sympathize with people around them: they use their knowledge to improve their companies in subtle, but important ways.
Daniel GolemanThe act of compassion begins with full attention, just as rapport does. You have to really see the person. If you see the person, then naturally, empathy arises. If you tune into the other person, you feel with them. If empathy arises, and if that person is in dire need, then empathic concern can come. You want to help them, and then that begins a compassionate act. So I'd say that compassion begins with attention.
Daniel Goleman