The near cousin of optimism is hope: knowing the steps needed to get to a goal and having the energy to pursue those steps. It is a primal motivating force, and its absence is paralyzing.
Daniel Golemanpeople's emotions are rarely put into words , far more often they are expressed through other cues. the key to intuiting another's feelings is in the ability to read nonverbal channels , tone of voice , gesture , facial expression and the like
Daniel GolemanSchool success is not predicted by a child's fund of facts or a precocious ability to read as much as by emotional and social measures; being self-assured and interested: knowing what kind of behavior is expected and how to rein in the impulse to misbehave; being able to wait, to follow directions, and to turn to teachers for help; and expressing needs while getting along with other children.
Daniel Goleman