All of us want to be part of something bigger than ourselves, something that matters.
Daniel H. PinkBut in the end, mastery involves working and working and showing little improvement, perhaps with a few moments of flow pulling you along, then making a little progress, and then working and working on that new, slightly higher plateau again. It's grueling, to be sure. But that's not the problem; that's the solution.
Daniel H. PinkRewards can deliver a short-term boostโjust as a jolt of caffeine can keep you cranking for a few more hours. But the effect wears offโand, worse, can reduce a personโs longer-term motivation to continue the project.
Daniel H. PinkWhen the reward is the activity itself--deepening learning, delighting customers, doing one's best--there are no shortcuts.
Daniel H. PinkIf you want people to perform better, you reward them, right? Bonuses, commissions, their own reality show. Incentivize them. [...] But that's not happening here. You've got an incentive designed to sharpen thinking and accelerate creativity, and it does just the opposite. It dulls thinking and blocks creativity.
Daniel H. Pink