The effort invested in 'getting it right' should be commensurate with the importance of the decision.
Daniel KahnemanThat's one of the real dangers of leader selection in many organizations: leaders are selected for overconfidence.
Daniel KahnemanPolicy makers, like most people, normally feel that they already know all the psychology and all the sociology they are likely to need for their decisions. I don't think they are right, but that's the way it is.
Daniel Kahneman