You're surprised by something, but you don't really know what surprised you; you recognize someone, but you don't really know what cues cause you to recognize that person.
Daniel KahnemanPeople are very good [at] thinking about agents. The mind is set really beautifully to think about agents. Agents have traits. Agents have behaviors. We understand agents. We form global impression of their personalities. We are really not very good at remembering sentences where the subject of the sentence is an abstract notion.
Daniel KahnemanMany people will admit that they made a mistake [putting money in dot-coms or telecoms at their peak] But that doesnโt mean that theyโve changed their mind about anything in particular. It doesnโt mean that they are now able to avoid that mistake.
Daniel KahnemanWe are very influenced by completely automatic things that we have no control over, and we don't know we're doing it.
Daniel KahnemanWe were required to predict a soldier's performance in officer training and in combat, but we did so by evaluating his behavior over one hour in an artificial situation. This was a perfect instance of a general rule that I call WYSIATI, "What you see is all there is." We had made up a story from the little we knew but had no way to allow for what we did not know about the individual's future, which was almost everything that would actually matter. When you know as little as we did, you should not make extreme predictions like "He will be a star."
Daniel Kahneman