Kitty Kelley's method, already perfected in her unauthorised and unflattering biographies of Frank Sinatra and Nancy Reagan, is to write bestsellers that take what she describes as an 'unblinking look' at their subjects - which might, of course, mean that her eyes are permanently open or permanently closed... the result is a work so bad that Britons cannot realise how fortunate they are in being unable to buy it. The great mistake with this book is not that it has been published in Britain, but that it has actually been published anywhere else.

For those who reject it, the Victorian experience is something to feel embarrassed about, to apologise for, to escape from, and never to repeat. But to those who remain enthralled, it is a fabulous story of oustanding success and splendid achievement, by comparison with which Britain's 20th century records seems at best unimpressive, and often distinctly lacklustre.

For all her active goodness, Florence Nightingale herself was far from being the angelic figure of popular adulation: according to Lytton Strachey's Eminent Victorians she was a self-righteous, domineering amazon, who was ruthless in her compassion, merciless in her philantropy, destructive in friendships, obsessional in her list for power, and demonic in her saintliness.

For Henry James, class was 'the essentially hierarchial plan of English society' which was 'the great and ever-present fact to the mind of a stranger; there is hardly a detail of life that does not in some degree betray it'.

Charitable endeavour exalts the prestige and the status of the giver. This may sound unduly cynical but as with all philantrophic activity, it is not easy to unravel the mutually reinforcing motives of selflessness and self-interest. All that can safely be said is that most members of the royal family have difficulty distinguishing between concern about society, concern about the social order and concern about what best to do so they can remain at the top of it.

On several occasions, we are informed that the professional ideal 'took steps', 'organised assaults', and 'selected social problems'. But this is anthropomorphic metaphor implausibly masquerading as historical explanation.

Kitty Kelley's method, already perfected in her unauthorised and unflattering biographies of Frank Sinatra and Nancy Reagan, is to write bestsellers that take what she describes as an 'unblinking look' at their subjects - which might, of course, mean that her eyes are permanently open or permanently closed... the result is a work so bad that Britons cannot realise how fortunate they are in being unable to buy it. The great mistake with this book is not that it has been published in Britain, but that it has actually been published anywhere else.