The biggest mistake you can make in trying to talk convincingly is to put your highest priority on expressing your ideas and feelings. What most people really want is to be listened to, respected, and understood. The moment people see that they are being understood, they become more motivated to understand your point of view.
David D. BurnsDon't apologize for what you think you did wrong. Apologize for what they think you did wrong.
David D. BurnsPerfection' is man's ultimate illusion. It simply doesn't exist in the universe.... If you are a perfectionist, you are guaranteed to be a loser in whatever you do.
David D. BurnsIf a hungry lion suddenly appeared, you'd be terrified. So terrified you'd probably run away. Great, fear's doing its job. But you might get so afraid that you lock up and can't move. This would be very bad. Guilt's the same. It can prevent you from fixing the situation, make you feel so bad you can't function at 100% and even lead to more guilt-provoking bad behavior.
David D. Burns