Don't apologize for what you think you did wrong. Apologize for what they think you did wrong.
David D. BurnsThe best way to confront your fears it to stop avoiding the situation you're most afraid of.
David D. BurnsCan you predict the future with absolute certainty? Your answer must be no. You have two options: You can either decide to accept yourself as an imperfect human being with limited knowledge and realize that you will at times make mistakes, or you can hate yourself for it.
David D. BurnsPeople who are prone to guilt tend to work harder and perform better than people who are not guilt-prone, and are perceived to be more capable leaders.
David D. Burns